Our Policies

At CoreTech Solutions, we believe in transparency, professionalism, and client trust. Below are our key service and support policies. If you have any questions, please get in touch with us.

📄 Privacy Policy

How we collect, use, and protect your data.

Read Privacy Policy →

⚖️ Terms of Service

The terms that govern our services and usage.

View Terms of Service →

🔁 Return & Refund Policy

How we handle returns, refunds, and exchanges.

View Return Policy →

🚚 Shipping & Freight Policy

Details on freight charges, zones, and logistics.

View Shipping Policy →

🛡️ Warranty Handling Policy

Our process for assisting with product warranties.

View Warranty Policy →

📊 Service Level Agreement (SLA)

Our commitment to support response and uptime.

View SLA →

📬 Contact Information Policy

How we handle, store, and use your contact details.

View Contact Policy →

💼 IT Support Packages Terms

Terms for prepaid and managed IT support services.

View Support Terms →

Need assistance understanding our policies? Email us at support@coretechsolutions.com.au or call 1800 960 951.